With many of us gearing up to enjoy a long overdue trip, and return to the many joys of travelling, we are heartened by the fact that Italy is now open to tourists and there are no longer restrictions in place. 

As of June 1st, all Covid-related entry requirements have been dropped for travellers entering Italy from all countries. Arrivals no longer need to show proof of testing, recovery or vaccination.

TN&M’s Responsible Travel Guarantee for 2023

What options will I have for my booking?

Please be aware that this guarantee will only be available for bookings made during 2023, and with travel dates within 2023.

1- At any point in time before your final balance is due (63 days before arrival), and if your travels are likely to be made impossible due to any Covid-related reasons, you can change the dates of your reservation to new available dates at the same villa within the same year of travel — 2023. 

2- When your final balance is due, and if your plans are affected by Covid-related restrictions*, you will be able to move your booking to different available travel dates at the same villa, in 2023.

3- If you are not able to choose your new dates right away, we will send you a voucher for the money received. This can be used against a booking at the same villa for travel dates within 24 months of the original booking.

4- Should your plans be affected by Covid-related restrictions* only after you have paid your final balance, we will refund the balance payment and send you a voucher for the money received. You can also choose to re-book straight away for new travel dates at the same villa.

*What do you mean by Covid-related restrictions?

1- Any official travel ban, issued either by the party leader’s region/country of residence or by the Italian governing bodies, that completely prevents you from travelling to the villa. 

2- If you have to quarantine upon arrival in Italy. This only applies if the quarantine is imposed within the region your villa is located, and not as a result of you or any member of your party testing positive whilst in Italy.

3- If the party leader who is responsible for the booking tests positive to Covid within the 14-days prior to travel. We regrettably cannot extend this to other members of the travelling party.

4- If entry into Italy is not possible, due to your flight/transportation being cancelled due to Covid-related reasons, and there is no viable alternative to reach your destination.

Can I transfer my voucher to another person?

Yes. To do this please contact us directly.

Can I use my voucher for another villa, or change my villa when I re-book? 

No. Your voucher can only be used for the villa you originally booked.

When can I use my voucher?

You can use your voucher for available travel dates within 24 months of the original travel dates you booked.

Will there be a difference in price?

If you book travel dates in a higher price category, then you will be required to pay the difference in price.

Can my deposit be refunded?

We cannot refund your deposit, but will issue a voucher for the equivalent amount.

Do you recommend travelling with travel insurance?

Yes, we highly recommend you take out travel insurance before your booking, so you can travel with ease of mind knowing that you are protecting yourself and your loved ones. We have picked two comprehensive travel insurances for European and American residents which cover COVID-19 and offer 24/7 travel assistance.

Where can I find more information about travelling to Italy?

Read TN&M's Travel Advice to keep up to date with the current state of play concerning travel restrictions and what is currently going on in Italy. 

You can also find information and guidelines regarding travelling to Italy, issued by the Italian Government here: https://infocovid.viaggiaresicuri.it/index_en.html. We also recommend consulting your home country’s travel guidelines. 

Travel advice and latest news

Speak to our Villa Specialists

Feel free to contact our experienced Villa Specialists in order to discuss your needs and requirements for a stay, but we urge you to not delay as our availability for 2023 is already in very high demand. Call us on +44 (0)20 73684 8884, or if you're in the US or Canada, on our toll-free number: 1-800-469-4546.

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